Case Study of how ITC Infotech helped a leading manufacturer of digital printing solutions, including printing presses, proprietary consumables and supplies in reducing complexity and minimizing development costs using Windchill PLM. ITC Infotech executed the data conversion involving 20 years of data that includes 5 million part records, 1 million documents, 20 million CAD records and files, and 60 million relationships with three dry runs, one pre-production and production.
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About the Client
The client is a leading global provider of software, technologies, and products with a rich history and tradition in Manufacturing, offers information and technology services as well as manufacturing PCs, printers, and computer accessories. The client develops, manufactures and markets digital printing solutions, including printing presses, proprietary consumables and supplies.
Client Challenges
Client was looking to scale up and realize full blown PLM and move up the curve in the digital transformation journey. The client had only basic functions of PLM implemented using multiple systems often in silos used by single, internal departments. The specifics challenges include the following
- Non-Standardized product development process
- Inefficient supply chain and vendor collaboration
- Manual and outdated integrations resulting in loss of control over information
- Challenges in achieving Business Intelligence leading to incorrect delivery of information
- Inconsistent information across multiple systems
- Open loop processes causing performance and inefficiency, cost and quality pressures
- Poor end user experience
ITC Infotech Solution
ITC Infotech defined requirements, developed step wise implementation model and deployed a full-blown PLM solution that catapulted the client to higher PLM maturity
- ITC conducted several workshops and assessment drives to understand the current PLM maturity level and developed a ‘PLM framework’ for implementation.
- The solution was deployed using Agile methodology
- Consolidated data from multiple systems and synchronized with other applications
- Automated and implemented closed loop, optimized processes and best practices
- Centralized information resulting in powerful data governance and traceability
- Windchill as single source of truth provide the client agility, scalability, and global collaboration. Also, it has improved the way users create, access, and manage product data across departments, eliminating unnecessary manual tasks.
- Implementing a variety of use cases has also enabled the client to have a significant impact across new product development (NPD).
- Enabled a full operational bill of process across the enterprise and helps reduce the cost of human errors, accelerating the time to industrialization. The increased interactions between designers and manufacturing engineers during development helps the client identify issues early on and ensure manufacturability and agility.